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Product Support Group Technician (Non-Cloud and Cloud Products)

Location:

Buckinghamshire

Salary:

28000.00 to 32000.00 GBP per Year

Discipline:

Job Type:

Permanent

Contact:

Danielle Roffey

Reference:

JO0000009841 Quick Apply Now!

Our client is a fast-moving, innovative, entrepreneurial organisation. We are now looking for a Product Support Technician who will be responsible for providing support to Operations and Commercial teams for both new and existing applications and services. They will also be responsible for releasing new applications and services to the production platforms and providing training to the Operations Team. 

Responsibilities:
– Provide 2nd level support to Operations Team clients
– Test applications and services to identify issues/bugs prior to implementation
– Implement and refine the non-production environment
– Deliver applications and services to the live production environments within agreed timescales
– Ensure sufficient monitoring and alerting systems are in place to effectively identify errors and faults

Experience Required:
– JSON
– XML
– SQL Server/ MySQL/ MongoDB
– Apache Tomcat
– HTML/ JavaScript
– Testing & Documentation
– Microsoft Office
– Windows OS (desktop and server)/ Windows Services
– Linux

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