Systems and Network Engineer

3rd Line Support Analyst/Systems Administrator required to join a progressive IT Managed Service Provider based in West Yorkshire.  
 
The ideal candidate will have skills in the following technologies Windows Server, Active Directory, MS Office 365, Vitalization, MS Exchange, Hyper-V, Citrix and SAN/Storage, RDS, Firewalls and exposure to PowerShell

Key responsibilities:
 
·Provide 3rd line support to incidents escalated from the service desk
·Support various  projects
·You will be require to manage small projects
·Manage and Maintain our  Client’s Infrastructure Estate – which presently consist of 300+ networks
 
 
Technical Skills
 
·MS Office 365
·Hyper- V
·Firewall, VLans
·RDS
·Microsoft and Windows Server (2008/2012+) and Desktop (Windows 7+) 
·Microsoft Exchange
·Virtualisation  experience
·Solid networking – IP/WANs LANs 
·Citrix – XenDesktop & XenApp
·Active Directory
·PowerShell
·Storage/SAN Experience

Personal Skills

*  Experience of Managing Projects and meeting deadlines.
* Ability to manage complex workloads and prioritise
*Ability to interpret non-technical and technical information to enable problem resolution. 
*Good spoken and written English skills with some experience of report writing and able to communicate the key insights.
*Experienced at liaising with senior stakeholders and customers – ranging from technical staff through to non-technical directors.
*Able to understand current state and desired state and identify steps to get from one to another.
*Ability to work independently and part of a collaborative team.
*Ability to meet deadlines and work within agreed timescales.
*Ability to identify and delegate work to an appropriate resource.
*Willingness to train and be trained by others.
*Motivated by sharing with knowledge with other for team development.
*Ability to self- teach.