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Windows & Mac Engineer

Location:

Surrey

Salary:

35000.00 to 40000.00 GBP per Year

Discipline:

Job Type:

Permanent

Contact:

Jake McCausland

Reference:

JO0000009677 Quick Apply Now!

Role: IT Support Engineer (Windows & Mac OS)
Location: Surrey

My customer are a Leading PaaS organisation who operate globally. They?re highly recognised in the Tech space. We have a great opportunity for a IT Support Analyst to join the team.

What you get to do in this role:
– Ownership of all incidents and requests, including interactions with other resolver groups.
– Troubleshooting any software, hardware, network, phone, print or telecommunication issues that may arise for in-office and all remote staff
– Handling on-boarding related tasks, including equipment provisioning, account provisioning and new hire education
– Assist in continuing technical education for users
– Enforcement of IT policies (security, email, accounts, passwords, compliance, etc)
– Writing and updating IT documentation and media content
– Assist in long term IT projects as necessary

In order to be successful in this role, we need someone who has:

– Experience providing desktop support for Apple OS X and Macintosh computers
– Experience providing desktop support for Windows
– Experience with handling a variety of mobile devices in a BYOD environment
– Experience managing and configuring common office equipment

To find out more regarding this company and opportunity please get in touch ASAP.

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